What Companies Are In The Consumer Services Field?

The field of consumer services is full of various employment opportunities. With online marketing and eCommerce seeing a boom post pamdemic, technological experts are required in this field more than ever. This is why you should know what companies are in consumer services. 

If you are interested in working for one of these companies, read this post until the end. Here, I have described some of the best companies in consumer services and their recruitment demands for this year. 

But why the current hiring sweep? Well, most consumer service companies in the US are making an average gross profit of 33.5%. Hence, there is a promising scope for growth and expansion. With an inflow of more ops staff, the sector will further grow by leaps and bounds.

What is Consumer Services?

All companies offering goods or services to individuals are consumer service firms. Below are some of the best US companies in the Consumer Services field. Almost all sectors may have Consumer Services, from hospitality to retail and technology to finance.  

Career Paths in Consumer Services

These are the staple carer paths in any Consumer Service company. In the same vein, all popular consumer services companies must offer lucrative career scope. So, here are the consumer service career paths you must know of:  

Front House roles

There are many customer-facing Consumer Service roles. But Front house roles are an easy option for entering the domain. If you have no experience in Consumer services, Front House would be the best for you.  

Some popular roles in the front house niche are:  

• Call center staffs  
• Concierge staffs  
• Waiter/ress 
• Reception or front desk representatives  
• Customer service staff  
• Sales Assistant  

Back Office Roles

You need back-office staff to support those in customer-facing roles. For example, you will see this set-up in warehouses or logistics businesses. Similarly, back offices in the hospitality are kitchen, cleaning, etc.  

Some of the consumer service roles in this niche are:  

• Chefs 
• Delivery Drivers  
• Janitors and  
• Warehouse operations staff  

Corporate and Support Team

You need support or head office service staff to keep the business adrift. Some standard functions in this domain are IT, HR, Logistics facilities, and Operations. 

Examples of jobs in this niche are:  

• IT Technicians  
• Developers and Engineers  
• Our HR contact partner 
• Marketing manager (Assistant) 

Senior Management and Executives

Any consumer services company can’t stretch it long without a capable business base. They will first set the vision and strategic direction. The examples of people in those roles are as follows:  

• C-Suite staffs  
• Director  
• VPS  

What Companies Are In The Consumer Services Field?

1. Southwest Airlines

The company has a remarkable employee-focused working culture.The company also has a record of avoiding voluntary furloughs or ovens.  

The company has a team of 50,000 people in consumer services. This maverick airline agency is passionate about serving 130 million loyal customers through its service ecosystem.  

Headquarters: Dallas, Texas, United States  

Jobs available:  

• Assoc Material Planner 
• Flight Ops Flight Instructor 
• Revenue Management Consultant – Ancillary 
• Supervisor Flight Attendants OAK 
• Sr. Ops Research Performance & Strategy Analyst 
• Sr Vacations Connectivity Consultant 
• Associate Crew Scheduler 
• AI Valuation Consultant 

2. American Automobile Association (AAA)

AAA, or the American Automobile Association, was founded in 1902. This company has set various milestones for being a champion and advocate of motor laws in the USA. When it comes to providing safe transportation services in the USA, AAA has fought for several transportation rights regarding safety. Therefore, AAA is the leader when it comes to seeking consumer services regarding transportation and motor services.

As of now, AAA has more than 60 million employees, with 1000+ branch locations in the USA and Canada. In addition, the company also has 32 motor clubs providing roadside assistance, car insurance, and lots more.

Headquarters: 1000 AAA Drive Box 28. Heathrow, FL 32746, United States

Jobs Available:

• Managing Directors
• Software Engineers
• Software Applications Managers

2. Amazon

Amazon is known for providing lots of consumer services, like Amazon eCommerce and Amazon Web Services (AWS). It’s one of the biggest companies in the world, with its services spread globally.

Therefore, the company is in need of professionals who can manage their websites, product and customer databases, and AWS. If you are from these fields, then be sure to apply!

Headquarters: 2127 7th Ave, Seattle, Washington, United States

Jobs Offered:

• Data Architects
• Software Development Engineers
• Web Developers

3. Airbnb

When it comes to finding the best consumer services in the aviation industry, Airbnb is one of the top names. This company began by providing great services and alternatives to hotels for tourists. As of now, the Airbnb application is used by more than millions of people from more than 190 countries.

IT experts will easily get jobs here, as they delve into developing database management and messaging systems for customers. They are looking for professionals who can develop systems to track users requests in the most efficient manner possible.

Headquarters: 888 Brannan St, San Francisco, CA 94103, United States

Jobs Available:

• Senior Backend Engineers
• Staff Data Scientists
• Senior Security Engineers

4. Costco

A wholesale warehouse club called Costco offers a large variety of products, specialist sections, and member services. The business began operations as Price Club in San Diego in 1976 and then joined with Costco to form Price Costco in Seattle in 1983.

In 1997, the business adopted the Costco moniker. It now has hundreds of overseas sites. The company’s information systems section, which employs a range of IT specialists in fields including network technology and data analytics, is located in Costco’s home office.

Headquarters: 999 Lake Drive Issaquah, WA 98027, United States

Jobs Available:

• Data Analysts
• Logistics Program Managers
• Cloud Networking Engineers

5. Comcast

In 1963, Comcast began operations as a single-system cable provider in Tupelo, Mississippi. It is a worldwide media and technology corporation at the moment, including Comcast Cable, NBCUniversal, and Sky among its subsidiaries (its European media and entertainment branch).

For internet, mobile, TV, media and entertainment, and home management services, the firm offers Xfinity. Entertainment, news, and information are developed, produced, and marketed globally by NBCUniversal.

The broad range of services offered by Comcast necessitates a large number of technical specialists, particularly those in network security and DevOps.

Headquarters: 1701 JFK Boulevard Philadelphia, PA 19103, United States

Jobs Available:

• Retail Sales
• Senior Marketing Specialist
• Business Process Manager

6. Home Depot

With 2,300 locations spread out over the United States, Canada, and Mexico, Home Depot is a major retailer of home improvement products in North America. The business opened its first two locations in Atlanta, Georgia, in 1979, and it is currently headquartered there.

Home Depot now offers over 1 million goods for both professional contractors and DIY users through its integrated e-commerce operation and physical store choices.

Jobs in consumer services are available at Home Depot in fields including engineering and cybersecurity. These are frequently remote positions.

Headquarters: 2455 Paces Ferry Rd SE, Atlanta, GA 30339, United States

Jobs Available:

• Data Scientists
• Software Engineers
• Systems Engineers

7. The Walt Disney Company

The name Walt Disney is known by almost everyone in the USA, from kids to adults alike. From Disney animated movies, theaters, streaming services, and film distribution, they have a wide range of services to cover.

Therefore, they are looking for professionals who can deliver personalized experiences for their customers and clients. From theme parks to Disney+, a lot of experience is somewhat required for getting hired by Walt Disney.

Headquarters: 500 S. Buena Vista St. Burbank, CA 91521. United States

Jobs Available:

• Full Stack Developer (using Python)
• Lead Software Engineers
• Technical Program Managers

8. The TJX Companies

Leading clothing and home fashion store TJX Companies operates both domestically and internationally. The company has 4,700 outlets in nine nations and on three continents.

TJX Companies also operates five distinctively branded online stores under the names of Marshalls, Marmaxx, HomeGoods, Sierra, and T.J. Maxx. These websites provide an ever-changing selection of inexpensive brand names and designer goods.

IT experts with a strong sense of teamwork and a working knowledge of the most recent tools, software, and processes have career options at TJX Companies.

Headquarters: 770 Cochituate Road Framingham, MA 01701, United States

Jobs Available:

• Sourcing Specialist- Apparel 
• Director of Sourcing – Soft Home 
• Market Representative – Hard Home 
• Email Marketing Managers 

Frequently Asked Questions (FAQs):

Many professionals have various questions about what companies are in the consumer services field. They are:

Conclusion

Learning about what companies are in the consumer services field is crucial if you want a job here. If you like helping customers with their problems, and help maintain healthy relations with them, this field is for you.

If you want a job in various other sectors, let me know which sectors you want me to explain next in the comments below!

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