How To Cancel Doordash Order? – Receive Your Refund Quick

published on: September 23, 2022 last updated on: January 10, 2024
how to cancel DoorDash order

While we all like to eat food that is tasty and delicious, it might not always be possible for each and every one of us to prepare meals that are scrumptious. But what about our hunger? Do they stay unsatiated? Absolutely not.

That is where food delivery apps come to the rescue. And there are tons of them across the world. One of them is DoorDash.

But what about the times when you may have ordered by mistake? Or have you had a change of heart?

Want to know how to cancel DoorDash order? Keep on reading this article till the end to learn more, and thank me later!

What Is DoorDash?

DoorDash is one of the most used food delivery and online food ordering apps in the United States. They aim to dash the orders to your doorstep as quickly as possible. Due to its convenient services, the app became the second most highly rated food delivery app in the States, following GrubHub.

What Is DoorDash

While most people use it to order food online from their favorite restaurants, you can also use this app to earn money. How? Well, there are two ways:

  1. Becoming the merchant, or the one who provides the food
  2. Becoming a dasher, the one who delivers the food from the merchant to the customers.

Now that you have the basic knowledge about what DoorDash is let’s get right into the main topic. How to cancel an order on DoorDash? Keep scrolling down to learn the steps…

Cancel DoorDash Order

Well, do not tell me that you had never faced the situation when you ordered something and then you had to cancel it. Life happens, I know.

That is the reason I have seen a lot of my friends go through the process of canceling their DoorDash orders. So if you were in a position but did not know how to cancel DoorDash order, I guess you have reached the right place.

Here is a guide to how to cancel a DoorDash order:

Use The App



Use The App TO Cancel DoorDash order

First things first, you can cancel your DoorDash order through your mobile app. And in order to do that, you need to do the following steps:

  • Open the DoorDash app on your phone
  • Log in to your DoorDash account
  • Go to the Orders tab
  • Select the order that you want to cancel
  • Click on the Help option that is located at the top right corner
  • Click on the Cancel Order option from the dropdown menu

After that, you need to follow the instructions that will be displayed on the screen.

Use The Website



Use The Website To Cancel DoorDash order

If you are not using the mobile app and may have ordered from DoorDash through the website, you can still cancel your DoorDash order. In order to do that, follow the steps:

  • Open the DoorDash website
  • Log in to your DoorDash account
  • Click on the three lines that you find in the right-hand side corner of your home page
  • Go to the order section
  • Select the order that you want to cancel
  • Tap on the Help option
  • Click on the Cancel Order option

And that is all. You are now free to heave a sigh of relief.

Read Also: Amazon Orders Pending – What Does It Mean? Why Does It Happen?

The Next Point, What About Refunds?

If you are a customer and you made the order but later had to cancel it, the next thing that comes to your mind is probably whether or not you will get a refund. If that is the case, here is something that you need to know.

You can get a refund after canceling your order on DoorDash if you manage to cancel the order before the restaurant or the merchant has confirmed it.

Refunds DoorDash order

In other words, if the restaurant has already confirmed or accepted your order and has started preparation regarding the same, you will not be able to get a refund. So even if you have a change of heart or even if there is an emergency that you might have to attend to, you will not get refunded.

Frequently Asked Questions!!! (FAQs):

Now that you have almost reached the end of the article, I hope most of your questions have already been answered. However, here are some of the questions that readers often ask. I would advise you to go through them for better clarity.

1. What Is DoorDash?

Ans: DoorDash is one of the most used online food delivery apps in the United States. You can use the app to either order food from your favorite eateries or earn money by becoming a Dasher (the term they use for delivery partners) or by being a merchant.

2. Can You Get A Refund After Canceling The DoorDash Order?

Ans: If you ordered through DoorDash but decided to cancel it, you can still get a refund for your order. However, the key to that is to ensure that you are able to cancel your order before the restaurant has confirmed your order. If you pass the deadline, I am afraid you cannot get a refund.

3. Can You Get Paid For Canceled Orders On DoorDash?

Ans: If you are a merchant and the order that the customer had made was canceled, you can still get the payment. That is possible only when:

1. The customer cancels after you confirm the order
2. If the order was canceled after preparation was made

Wrapping It Up!

DoorDash is one of the most used food delivery apps that is used in the world. However, while people use it to get their hunger calmed from their preferred restaurants and eateries, there can be times when you might want to cancel an order on DoorDash. If you do not know how to do that, this article has answered the issue.

In case you were searching for the solution to “how to cancel DoorDash order,” I hope that you found this article to be of help. Also, if there are any other queries related to the same, feel free to write them down in the comment box below. I promise to get back to you with answers.

Till then, take care!

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Ankita Tripathy

Ankita Tripathy loves to write about food and the Hallyu Wave in particular. During her free time, she enjoys looking at the sky or reading books while sipping a cup of hot coffee. Her favourite niches are food, music, lifestyle, travel, and Korean Pop music and drama.

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